When stains occur, dilute with water but do not soak the area. Work quickly and do not allow the stains to set. Blot from the edge of the spill towards the centre using a clean white cloth or towel. Avoid rubbing the area or pushing the stain further into the pile as much as possible. For semi-solid or solid spills, use a spoon to scoop up as much as possible. Allow to air dry, fan dry or use a hair dryer but avoid excess heat if a hair dryer is used. Once the area is dry, brush lightly with a brush to restore texture.
You never know when a spill may occur. To expedite the clean-up please consider keeping the following items in a small kit for this purpose:
- Clean white cloth
- A soft bristle brush (like a clothes brush)
- Mild detergent (it must NOT contain bleach or alkaline)
- White vinegar
- Dry cleaning fluid
- Weak ammonia
- Clean sponge
- Alcohol
- Glycerin


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